Frequently Asked Questions

Standard delivery takes 5–7 business days worldwide. Express delivery is available for 1–2 business days at an additional charge of $15.

Yes! All orders over $100 qualify for complimentary standard shipping worldwide. No code needed — the discount is applied automatically at checkout.

Absolutely. Once your order ships, you'll receive an email with a tracking number and a direct link to monitor your package in real time.

We deliver to 90+ countries. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

We offer a 30-day hassle-free return policy on all unworn, unwashed items with original tags attached. Simply initiate a return from your Account page or contact us.

To exchange, place a return request for the original item and place a new order for the desired size or color. We'll process the refund once the return is received.

Refunds are processed within 3–5 business days after we receive your returned item. The amount will be credited to your original payment method.

Every product carries a 100% Authenticity Guarantee. Each item ships with an authenticity certificate and is sourced directly from certified ateliers and craftsmen.

We recommend using a soft damp cloth for regular cleaning. Avoid direct sunlight and heat. Use a leather conditioner every 3–6 months to maintain suppleness.

We exclusively source premium materials: Grade-A cashmere, full-grain Italian calfskin, organic cotton, mulberry silk, and grade-5 titanium for our timepieces.

We accept all major credit and debit cards (Visa, Mastercard, AMEX), bank transfers, e-wallets (GoPay, OVO, Dana), and QRIS.

No. You can checkout as a guest. However, creating an account lets you track orders, save addresses, and access exclusive VIP member benefits.

Click 'Forgot Password?' on the login page, enter your email, and follow the link sent to your inbox to create a new password.